I am sure that all of us have incredible success...(and not so successful)...stories of strategies we have tried to ensure customer delight. This is a place for you to share those stories, taking care to avoid any personally indentifiable details or names. Please share stories that you think would be beneficial to others...of things to try and things NOT to try,


I won't tell you that I am an elementary principal at the best campus in the district, because, cleaerly, that would identify who I am. Therefore, since, undoubtedly you think YOU have the best campus, then you will wonder when you wrote this post!